Your privacy is important to us. Learn how we collect, use, and protect your information.
This policy applies to Helpitrain domain, i.e., http://www.helpitrain.com (the "Site" or "Platform"), which is operated and owned by Piana IT Solutions Private Limited. This policy shall also apply to the mobile version of the Site and mobile applications.
Piana IT Solutions Private Limited (hereinafter referred to as Company or Piana) is committed to protecting the privacy of its users, and strives to provide a safe, secure user experience. This Privacy Statement sets forth the online data collection and usage policies and practices that apply to this Platform.
By using this Platform or application, you agree to the collection, use and transfer of your data as described in this Privacy Policy.
You may revoke your consent to this policy. To revoke your consent, please contact us at info@gracelist.co
The GracelistApp is a unified service owned and operated by Piana IT Solutions Private Limited. To provide a seamless experience, this application is authorized to operate and process data across our affiliated domains, including:
When you use GracelistApp on any of these domains to post to your Facebook Page, your data is handled according to this central Privacy Policy.
We collect information about you when you use our sites and applications. We receive and store this information when you enter it on our Platform or application, send it to us, or provide it to us in any other way.
We gather certain information automatically when you visit our site. This information includes:
Your activity on Helpitrain, including events, programs, and projects you list, search, or view
Your IP address, ISP, browser type, device ID, and operating system
Providing our services and responding to queries
Operating and improving the platform, fostering positive user experience
Detecting and preventing fraud, enforcing terms of service
When you purchase products from Helpitrain, your personal details and credit card information are encrypted using Secure Socket Layer (SSL) technology before transmission.
The Helpitrain database is located in India with technical and organizational measures designed to secure your personal information from unauthorized access.
Our website integrates with GracelistApp (a service by gracelist.co) to allow you to post articles directly to your Facebook Page and to obtain analytics of these article posts initiated by you. By using this feature, you authorize the app to access necessary Facebook permissions as detailed in the GracelistApp Privacy Policy.
All Facebook "Platform Data" collected during this process is managed by gracelist.co in accordance with their established data protection standards. This includes Page Access Tokens, Page IDs, and related connection information.
GracelistApp respects your privacy and provides multiple ways to manage or delete the "Platform Data" (data obtained from Facebook) associated with your account.
You may request the deletion of all Facebook Platform Data stored by GracelistApp at any time. To do so:
In accordance with Meta's policies, you can trigger a formal data deletion request directly through Facebook:
We will receive an automated notification and purge your data according to Meta's standard protocol.
If you wish to stop the app from posting without deleting historical data, you can simply click "Disconnect" in the Social Accounts section of your dashboard on any of our authorized domains (helpitrain.com, gracelist.co, yesitrains.com, or returntogreen.in). This will immediately invalidate the active Page Access Token.
For organizations using our platform for document management, compliance tracking, and CSR project collaboration, additional data processing terms apply. These cover the handling of organizational documents, financial records, certificates, and sensitive compliance data.
We operate as a Data Processor under the Digital Personal Data Protection Act, 2023. Your organization acts as the Data Controller and Data Owner of all uploaded documents and information.
We do not verify the authenticity, accuracy, or completeness of uploaded documents. Responsibility for document authenticity rests solely with the uploading Data Controller.
For complete details on data handling, security practices, user rights, DPDP Act compliance, and liability terms:
View Full Compliance PolicyWe're here to help. Get in touch with us using any of the methods below.
© 2026 Piana IT Solutions Private Limited. All rights reserved.
Registered Office: A-2 East of Kailash, New Delhi - 110065
This privacy policy was last updated on the date of implementation.
We may update this policy from time to time, and we'll notify you of any material changes.